5 Telematics feedback strategies to change driver behaviour

11 November 2019

Story from DriverMetrics.

Telematics systems are increasingly being used by fleet operators and insurance companies to mitigate occupational road risk. With the vast majority of fleet driving undertaken on a solitary basis, telematics systems enable driver behaviours to be remotely monitored in order to identify those at risk of a collision.

However, whilst telematics are excellent at monitoring individual driver behaviour, without adequate feedback the driver is unlikely to change their behaviour. Companies using telematics without taking into account how the information is given to the driver may not see the full benefits of the technology. Current research indicates five key principles to focus on when devising a telematics feedback strategy.

1 – How Detailed Should Telematics Feedback Be?

2 – When Should Telematics Feedback be Given?

3 – How Often Should Telematics Feedback Be Given?

4- Pyschological Factors

5- Delivering the Telematics Feedback

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